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R
Ravi3
Level 1
April 23, 2026
Question

Profiles are not getting qualified for Audience

  • April 23, 2026
  • 2 replies
  • 25 views

We are attempting to create the edge audience using the Adobe API endpoint, but the profiles are not being qualified when we use streaming ingestion with the streaming API. However, when we manually create an edge audience through the UI, the profiles are being qualified when we use streaming ingestion API(Postman).
 

These 2 Audience are manually created edge Audiences by using UI, but we don't see any API created audiences' qualification for the same data.

2 replies

I
IamCGK
Level 2
April 23, 2026

Hey ​@Ravi3 

You could evaluate the segmentation and check whether there were any successful segment jobs with this endpoint. Use “property” query parameter to receive a list of segment jobs for a particular segment ID. If the above method doesn’t provide any results, then the PQL expression for your edge definition might not be correct/match with UI created ones. Hope this helps!

 

Cheers,

Ganesh Kumar

U
UdayKi3
Level 2
April 23, 2026

Most likely reasons:

1) Firstly, the API created audience may be attached to the wrong merge policy or to a merge policy that is not Active-on-Edge.
2) Maybe the API-created rule is being classified differently by AEP. If api created audience is profile-only, then the edge audiences are evaluated daily unless event data is included.
3) Maybe the incoming id is not marked correctly as the primary identity.

Check these: the merge policy, the evaluation classification, the rule eligibility, the identity used for edge evaluation.

 

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