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Gokul_Agiwal
Community Advisor
Gokul_AgiwalCommunity Advisor
Community Advisor
February 14, 2020
Solved

PDF tracking in Adobe Launch

  • February 14, 2020
  • 2 replies
  • 7016 views

Hello team, 

 

we have requirement of PDF tracking where few links with pdf extension and few are without pdf extension like below 

 

https://www.abc.com/abc-pqr/view.cgi?f=223388.pdf 

https://www.abc.com/abc/pqr-xyz/travel/australia.pdf

https://www.abc.com/abc/pqr-xyz/travel 

 

This URL are auto redirect where PDF download. 

 

If I want to implement custom event tracking to know how many clicks for pdf download what are the option. 

 

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Best answer by franzli

Generally, it's already tracking out of the box but here are some steps to ensure it is.

 

  1. Go to Launch
  2. Click on the Extensions Tab
  3. Find the Adobe Analytics Extension
  4. Scroll to the Link Tracking Dropdown

     

  5. Ensure PDF is listed there, if it isn't, add it.
  6. Press Save
  7. Go to Adobe Analytics
  8. Look for "Download Link" and you should see the PDFs.

 

Beyond this, you can actually setup link listeners for a specific PDF. Such as abc.pdf. There are different ways such as creating custom code to listen or using a CSS selector likea[src*="abc.pdf?"], a[src*="abc.pdf#"], a[src$="abc.pdf"] (not been tested)

 

 

2 replies

franzli
franzliAccepted solution
Level 4
February 14, 2020

Generally, it's already tracking out of the box but here are some steps to ensure it is.

 

  1. Go to Launch
  2. Click on the Extensions Tab
  3. Find the Adobe Analytics Extension
  4. Scroll to the Link Tracking Dropdown

     

  5. Ensure PDF is listed there, if it isn't, add it.
  6. Press Save
  7. Go to Adobe Analytics
  8. Look for "Download Link" and you should see the PDFs.

 

Beyond this, you can actually setup link listeners for a specific PDF. Such as abc.pdf. There are different ways such as creating custom code to listen or using a CSS selector likea[src*="abc.pdf?"], a[src*="abc.pdf#"], a[src$="abc.pdf"] (not been tested)

 

 

    Haran_Huang
    Haran_Huang
    Level 4
    February 21, 2020

    Adobe Analytics Extensions can be set up in LinkTracking.

      Gokul_Agiwal
      Community Advisor
      Gokul_AgiwalCommunity AdvisorAuthor
      Community Advisor
      February 21, 2020
      Yes but its only used for the URL / links which having the .pdf as extension but not works for the URL which open as pdf without pdf extension
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