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deepthik84
Level 2
March 7, 2017
Solved

Pass dynamic DTM data elements as global Target mbox parameters

  • March 7, 2017
  • 2 replies
  • 1228 views

I am trying to pass the values of data elements of type contexthub created in DTM on marketing cloud to Adobe Target. I added a mbox global parameter to pass these DTM data elements using %dataelement%. Only static mbox global parameters are passed to Target while the dynamic values do not reach Target.

It worked a while ago but stopped passing the values all of a sudden.

Need help.

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Best answer by ParitMittal

Hi Deepthi,

 This seems to be a timing issue, The Target Global mbox call is getting fired before the "Data Element"  is getting initialized. Can you please share your DTM account credentials & Test URL of webiste in a private message so that we can debug the issue of our end.

Thanks & regards

Parit

2 replies

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
March 7, 2017

Hi 

Moving this thread to Marketing "Activation" topic so to have better contextual experts have a look at this.

~kautuk

Kautuk Sahni
ParitMittal
ParitMittalAccepted solution
Level 10
March 9, 2017

Hi Deepthi,

 This seems to be a timing issue, The Target Global mbox call is getting fired before the "Data Element"  is getting initialized. Can you please share your DTM account credentials & Test URL of webiste in a private message so that we can debug the issue of our end.

Thanks & regards

Parit

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