Skip to main content
Nov 14, 2023 10:37 PM UTC
Solved

Pardot form submission not firing rule for Adobe Analytics

We have configured a rule in Adobe Launch with an event = Core-Click and set it to a specific element using the CSS selector = #pardot-form > p.submit > input[type=submit]. There are no conditions added, however when testing and after hitting "submit" in the form it is not firing any events. We don't understand what could be the issue since this seems like a basic function of launch. 

Also the page where the form is located is firing other events such us page view.

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
paulinapatinoAccepted solution
Nov 16, 2023 2:18 PM UTC

The form is contained in an iframe in the website, and yes, the code was deployed. 

2 replies

RiteshY18
Community Advisor
Community Advisor
Nov 16, 2023 1:05 AM UTC

Question, where are you using Pardot form? 

Did you build and deploy the launch code?

Translate
paulinapatinoAuthorAccepted solution
Nov 16, 2023 2:18 PM UTC

The form is contained in an iframe in the website, and yes, the code was deployed. 

Translate