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andersonjh
andersonjh
Level 2
October 20, 2019
Solved

Only "Unspecified" for our variable 'Login State'

  • October 20, 2019
  • 5 replies
  • 9309 views

We're implementing adobe on our first app and having some problem. I had the dev create a contextdata "login state' with the contextData key value pair of "login state": "loggedout" for the login screen.

The eVar "Login State" exists and can be used, but it only returns "unspecified". What causes it and how can I fix this?

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    Best answer by Jennifer_Andrews

    andersonjh​

    Also, are you seeing the value reported, but seeing Unspecified in addition or are you only seeing Unspecified in reporting.

    As it may just be related to https://helpx.adobe.com/ca/analytics/kb/none-unspecified-and-unknown.html

    None, Unspecified, Unknown, and Other in reporting in Adobe Analytics

    What is the Expire After - Hit, Visit, etc for the eVar?

    Jen

    5 replies

    Jennifer_Andrews
    Adobe Employee
    Jennifer_AndrewsAdobe Employee
    Adobe Employee
    October 22, 2019

    Hi andersonjh​,

    While you have the contextData being sent from the app in a hit and you have the eVar enabled.  Do you have a processing rule created that maps the contextData value to the evar?

    Regards,
    Jen

    andersonjh
    andersonjhAuthor
    Level 2
    October 22, 2019

    Hi Jen,

    By a processing rule do you mean a rule in Launch or a rule setup in the analytics admin? IF so, then yes. If not, where can I find this rule?

    Best Regards,

    Jon Anderson

    Adobe Consultant

    Office: 214-312-6537

    Cell: 972-800-7696

    andersonjh@aafes.com<mailto:andersonjh@aafes.com>

    Jennifer_Andrews
    Adobe Employee
    Jennifer_AndrewsAdobe Employee
    Adobe Employee
    October 23, 2019

    andersonjh​

    I meant a rule in Analytics Admin, processing rules that would say similar to

    Overwrite value of Login State (eVar4) To contextData.loginState, if loginState is set

    Jen

      Jennifer_Andrews
      Adobe Employee
      Jennifer_AndrewsAdobe EmployeeAccepted solution
      Adobe Employee
      October 23, 2019

      andersonjh​

      Also, are you seeing the value reported, but seeing Unspecified in addition or are you only seeing Unspecified in reporting.

      As it may just be related to https://helpx.adobe.com/ca/analytics/kb/none-unspecified-and-unknown.html

      None, Unspecified, Unknown, and Other in reporting in Adobe Analytics

      What is the Expire After - Hit, Visit, etc for the eVar?

      Jen

        Jennifer_Andrews
        Adobe Employee
        Jennifer_AndrewsAdobe Employee
        Adobe Employee
        November 19, 2019

        Hi Jon,

        Did the previous replies help resolve your inquiry?

        Jen

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