Omniture is not recording crash logs in IOS application. | Community
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nag218
nag218
Level 2
October 16, 2015
Solved

Omniture is not recording crash logs in IOS application.

  • October 16, 2015
  • 3 replies
  • 2048 views

We are using omniture analytics in our Appcelerator Titanium application. As per the Omniture documentation IOS crashes will be automatically logged. But we are not seeing any crash log reported in analytics for IOS. Please help me in solving this

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    Best answer by fransen

    Nag arjun,

     

    The iOS library does not capture stack traces, it merely detects when a crash has occurred and increments the crash metric.  We are investigating providing full crash logs in a future release, but we do not have that functionality at this time.

     

    -pete

    3 replies

    F
    Adobe Employee
    fransenAdobe EmployeeAccepted solution
    Adobe Employee
    October 16, 2015

    Nag arjun,

     

    The iOS library does not capture stack traces, it merely detects when a crash has occurred and increments the crash metric.  We are investigating providing full crash logs in a future release, but we do not have that functionality at this time.

     

    -pete

      nag218
      nag218Author
      Level 2
      October 16, 2015

      Hi Peter,

      Thanks for your response. As we have implemented Android life cycle events for Android by using Omniture 3.0.0 module, whenever application crash happens in Android it is getting recorded in the dashboard.

      Is there any similar way to log crashes in IOS temporarily for this release until future release of Omniture where it will handle automatically ?

      Thanks

      Nag

      F
      Adobe Employee
      fransenAdobe Employee
      Adobe Employee
      October 16, 2015

      Nag,

       

      The iOS library will record crashes in a similar fashion as long as the lifecycle events are being captured.

       

      Regards,

       

      Peter Fransen

      Mobile Engineering Team Lead

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