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ChetanyaJain-1
Community Advisor
Community Advisor
September 15, 2022
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Number of connections/accounts per connector?

  • September 15, 2022
  • 4 replies
  • 1488 views

Does anyone know how many parallel connections can be created per connector? Some connectors like SFTP support creating multiple accounts, but is that true for all? I couldn't find any documentation around how many connections/accounts I can setup per connector. Also, I cannot create a connector until I have established one valid connection.

 

Need this info to know pros & cons for some of the OOB connectors.

 

I am interested for the following types of connectors (if not all):

- Social - facebook, twitter & linkedin

- Email Marketing - sendgrid, eloqua, adobe campaign

 

Thanks,

Chetanya

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Best answer by Manoj_Kumar

Hello @chetanyajain-1 

 

Since all these are external services but not controlled by Adobe, their guardrails or limitation will not be available in AEP documentation. Because they can be changed by the sources/destinations anytime.

 

So the best way to check these guardrails would be to look at the API of these platforms.

You can start looking at them here:

Facebook: Customer File Custom Audiences - Marketing API (facebook.com)

Twitter: Audience API Integration | Docs | Twitter Developer Platform

LinkedIn: LinkedIn API Rate Limiting - LinkedIn | Microsoft Learn

SendGrid: Rate Limits | Twilio (sendgrid.com)

Eloqua: Bulk API limits (oracle.com)

 

 

 

4 replies

Anil_Umachigi
Adobe Employee
Adobe Employee
September 15, 2022

Agree i could not find any documentation on guardrails/restrictions, however can confirm the below since we are doing this in production today 

 

  • Social: Across Fb, Google and an Affiliate we have multiple connectors using same oauth connection
  • Email Marketing: Across 2 platform we use, both have more than one connectors. 

and yes a connection is prerequsite, once established you add multiple account id's. 

 

Hope that helps.

ChetanyaJain-1
Community Advisor
Community Advisor
September 22, 2022

I am still following up with Adobe through different channels to get a clear answer. Documentation is definitely not clear at the moment. I will post an update once I get them.

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
September 26, 2022

Hello @chetanyajain-1 

 

Since all these are external services but not controlled by Adobe, their guardrails or limitation will not be available in AEP documentation. Because they can be changed by the sources/destinations anytime.

 

So the best way to check these guardrails would be to look at the API of these platforms.

You can start looking at them here:

Facebook: Customer File Custom Audiences - Marketing API (facebook.com)

Twitter: Audience API Integration | Docs | Twitter Developer Platform

LinkedIn: LinkedIn API Rate Limiting - LinkedIn | Microsoft Learn

SendGrid: Rate Limits | Twilio (sendgrid.com)

Eloqua: Bulk API limits (oracle.com)

 

 

 

Manoj  | https://themartech.pro
ChetanyaJain-1
Community Advisor
Community Advisor
September 26, 2022

Thank you @_manoj_kumar_ @nimashajain for your response. I am looking for multiple accounts per connection and not guardrails per connection. I just need confirmation if multiple accounts are supported for all connections or will it vary connection by connection?