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akwankl
Level 6
May 1, 2024
Solved

New Segment to be used within 24 hours

  • May 1, 2024
  • 2 replies
  • 3046 views

Hi there,

 

My understanding is that any newly created segments will need to wait for the next segment evaluation time in order to be used for activation/AJO. Is there a minimal time that the segment need to be created prior to the evaluation time in order to be used? For example, the new segment need to be created at least 3-4 hours before global segment evaluation time to be used.

 

Second, there are always urgent/last minute requests from marketing teams to create and target a segment asap, say in the next few hours. If the segment wasn't planned and wasn't created, how do we handle those situations? Regardless if the segment is batch/streaming/edge, sounds like to me it still needs to wait for the segment evaluation time (typically tomorrow), which is extremely inconvenient at critical times. Is there an emergency process we can follow (e.g call this and that api) and the new segment can be used in the new few hours.

 

Thanks.

    Best answer by arpan-garg

    Hi @akwankl  - We have sometimes the same last minute requests from our business and this is how we handle it.

     

    1. Use the api https://platform.adobe.io/data/core/ups/config/schedules to fetch list of all config schedules.

    2. In response fetch the scheduled time and id of your batch segment.

    3. Make a patch call to https://platform.adobe.io/data/core/ups/config/schedules/:SCHEDULE_ID with the new time when the batch segment should be scheduled, can be within next 15 mins.

    4. Wait for it to complete.

    5. Revert the schedule to previous one.

     

    This needs to be just done for urgent request from the business. Business needs to be made aware that it should be avoided.

     

    Thanks,

    Arpan

     

    2 replies

    arpan-garg
    Community Advisor
    arpan-gargCommunity AdvisorAccepted solution
    Community Advisor
    May 2, 2024

    Hi @akwankl  - We have sometimes the same last minute requests from our business and this is how we handle it.

     

    1. Use the api https://platform.adobe.io/data/core/ups/config/schedules to fetch list of all config schedules.

    2. In response fetch the scheduled time and id of your batch segment.

    3. Make a patch call to https://platform.adobe.io/data/core/ups/config/schedules/:SCHEDULE_ID with the new time when the batch segment should be scheduled, can be within next 15 mins.

    4. Wait for it to complete.

    5. Revert the schedule to previous one.

     

    This needs to be just done for urgent request from the business. Business needs to be made aware that it should be avoided.

     

    Thanks,

    Arpan

     

      A
      akwanklAuthor
      Level 6
      May 9, 2024

      Hi @arpan-garg,

       

      This is an interesting solution. I thought the batch segment evaluation can only happen once a day and adjusting the schedule to some other time within the day would not trigger the job again. But from what you described, that understanding is not true.

       

      Though this would evaluate all segments though as far as I understand, guess that's why it should be avoided? And And there is no other way to make this work just for one segment?

       

      Thanks.

        abhinavbalooni
        Community Advisor
        abhinavbalooniCommunity Advisor
        Community Advisor
        May 9, 2024

        Hey @akwankl ,

         

        @arpan-garg is right. Currently, this is the only way to do actual 'On-Demand' evaluation but since you are tweaking the overall evaluation schedule, it will end up evaluating all the segments.

         

        Might be a good thing if you have a few such segments queued up.

         

        There is an enhancement request around this feature with the engineering team.

         

        Cheers,

        Abhinav

          K
          Adobe Employee
          Kumar29917170hcypAdobe Employee
          Adobe Employee
          May 9, 2024

          Hi @akwankl,

          You can create an On-demand evaluation by creating a Segment Job to evaluate a newly created segment.

          This allows you to create a segment job in order to generate an audience whenever you require it. Unlike scheduled evaluation, this will happen only when requested and is not recurring.

           

          Documentation link:

          https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/tutorials/evaluate-a-segment#on-demand-evaluation

          Note: Please be aware that there are usage limits on this API, so occasional use should not pose any issues.

           

          Regards,

          Kumar Saurabh

            abhinavbalooni
            Community Advisor
            abhinavbalooniCommunity Advisor
            Community Advisor
            May 9, 2024

            Hey @kumar29917170hcyp 

             

            The on-demand segment evaluation api endpoint gives you the qualified profiles for the segment but it doesn't make that audience available to be used in the journey till the time that actual scheduled evaluation for the day has run.

             

            We've tried it and learnt it the hard way cause we also had this understanding that this api endpoint would actually help evaluate the segment and then make it usable quicker in a journey.

             

            Cheers,

            Abhinav

              K
              Adobe Employee
              Kumar29917170hcypAdobe Employee
              Adobe Employee
              May 9, 2024

              Hi @abhinavbalooni,

              That's correct, we can only check the count of the qualified audience by using the feature. Activation of Batch Segment will still happen post Segment Job evaluation & Export runs.

              Regards,

              Kumar Saurabh

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