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balanzer
New Member
January 9, 2020
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Mobile SDK Adobe Analytics

  • January 9, 2020
  • 3 replies
  • 4845 views

Im facing problem data not shows in Reports 

 

I have implemented mobile sdk extensions in mobile apps 

 

I can see network calls in going for Analytics  for MobileCore.trackState, and MobileCore.trackAction with correct report Suit ID, But i dont see any activites when i run report.

 

Do i need to do any config in Report Suites to handle SDK Requests? 

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Best answer by CaliseCheung

You need to enable mobile management for your report
https://docs.adobe.com/content/help/en/analytics/admin/admin-tools/mobile-management.html

It can be done under Analytics > Admin > Report Suites > Edit Settings > Mobile Management > Mobile Application Reporting .

 

Best Regards,

Calise Cheung
Mobile Engineer

3 replies

C
Adobe Employee
CaliseCheungAdobe EmployeeAccepted solution
Adobe Employee
January 17, 2020

You need to enable mobile management for your report
https://docs.adobe.com/content/help/en/analytics/admin/admin-tools/mobile-management.html

It can be done under Analytics > Admin > Report Suites > Edit Settings > Mobile Management > Mobile Application Reporting .

 

Best Regards,

Calise Cheung
Mobile Engineer

E
Adobe Employee
EmiliaDobrinAdobe Employee
Adobe Employee
March 3, 2020

Hi @balanzer ,

 

Did Calise's answer solve your issue?

Additionally, verify if your report suite is timestamp enabled or not. If it is timestamp enabled, make sure you have Offline Enabled selected in the Adobe Analytics extension configuration. For more information, see https://aep-sdks.gitbook.io/docs/using-mobile-extensions/adobe-analytics#offline-enabled

 

Emilia Dobrin

Computer Scientist

Adobe Experience Cloud

    G
    godrejwoodscape
    February 28, 2024

    Navigate to "Analytics > Admin > Report Suites > Edit Settings > Mobile Management > Mobile Application Reporting" in Adobe Analytics to see the setup options for this feature. This area allows you to modify and control how data from mobile applications is reported and analysed in your Adobe Analytics environment.Godrej Woodscape, my company, used the aforementioned procedure to resolve the issue as well.

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