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Level 2
Apr 22, 2022 5:38 AM UTC
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Migrating from Adobe managed host to SFTP server host

Hi,

 

For one of my properties, I  am trying to migrate from Adobe managed hosting to SFTP server hosting in Adobe Launch. I want to know will there be any impact on the data? What are the challenges involved in this?

 

Thanks!

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yuhuisg
yuhuisgAccepted solution
Community Advisor
Apr 23, 2022 9:15 AM UTC

There shouldn't be any breakage in tracking if you migrate to your own SFTP-hosted server.

I'd say the major issues usually have to do with caching and permissions:

  • Your SFTP server may specify a TTL delay that is unusually long and makes it tedious for you to test changes to your libraries.
  • A network administrator may change file paths that unknowingly break how the libraries are saved to your server.
  • A network administrator who is unaware of this SFTP host may one day revoke its permissions or, worse, shut it down.
  • etc

As you can see, most of the time, the issues will be at your client's end, not at Adobe's end.

2 replies

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
Apr 23, 2022 9:15 AM UTC

There shouldn't be any breakage in tracking if you migrate to your own SFTP-hosted server.

I'd say the major issues usually have to do with caching and permissions:

  • Your SFTP server may specify a TTL delay that is unusually long and makes it tedious for you to test changes to your libraries.
  • A network administrator may change file paths that unknowingly break how the libraries are saved to your server.
  • A network administrator who is unaware of this SFTP host may one day revoke its permissions or, worse, shut it down.
  • etc

As you can see, most of the time, the issues will be at your client's end, not at Adobe's end.

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Level 2
Apr 24, 2022 8:59 AM UTC

That was much needed information. Thank you Yuhuisg.

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