Journey meta data not creating contact history

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Some Journeys information are not stored in Journey Dataset.

Can anyone help on this.

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Manoj_KumarAccepted solution

Community Advisor

Hello @saurabh__g

When you say, " Some Journey information is not stored", what information are you looking for?

You can use the journey step events dataset to check the profile-related message events when combined with the Message feedback and Message interaction dataset.

You can use the queries mentioned in this document to troubleshoot it:

Examples of queries | Adobe Journey Optimizer

If you are unfamiliar with SQL, you can use the events tab under a profile to check the same via UI.

Manoj | https://themartech.pro

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Saurabh__GAuthor

Level 2

some one please reply. This is impcting business

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Manoj_Kumar

Community Advisor

Hello @saurabh__g

Could you please share more information? What meta data are you referring to here? What are you expecting in the dataset, and where are you looking?

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Manoj | https://themartech.pro

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Saurabh__GAuthor

Level 2

Hi @_manoj_kumar_

In Journey schema with Journey Fields for Journey Orchestration schema some Journey information is not storing.

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Manoj_Kumar

Accepted solution

Community Advisor

Hello @saurabh__g

When you say, " Some Journey information is not stored", what information are you looking for?

You can use the journey step events dataset to check the profile-related message events when combined with the Message feedback and Message interaction dataset.

You can use the queries mentioned in this document to troubleshoot it:

Examples of queries | Adobe Journey Optimizer

If you are unfamiliar with SQL, you can use the events tab under a profile to check the same via UI.

Translate

Manoj | https://themartech.pro