Adobe Experience Platform

The Adobe Experience Platform (AEP) Data Lake is a comprehensive data hub that brings together datasets from a wide array of Adobe applications, including Adobe Analytics, Adobe Campaign, Adobe Audience Manager, Marketo, and Adobe Commerce. When you combine this wealth of data with that from Adobe Real-Time Customer Data Platform, Adobe Journey Optimizer, Customer Journey Analytics, Adobe Mix Modeler, Marketo Measure, and Adobe GenStudio, you have the entire Adobe ecosystem at your fingertips—empowering you to personalize at scale like never before. These diverse datasets provide a rich foundation for creating highly targeted and dynamic segments, helping you better understand and engage your customers. Beyond raw customer data, each of these systems generates system datasets that contain critical information about personalization and customer interactions. Whether it's journey insights from Adobe Journey Optimizer or behavioral data from Adobe Analytics, the AEP Data Lake allows

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform. That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for October 2024, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you? Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exp

Hi everyone,We’re planning to implement Configuration-as-Code for Adobe Experience Platform (AEP) to version and track all changes in GitLab. However, we’re unsure if it’s realistic to ask developers to make changes directly in files (which will later sync with AEP via API).We’re considering a hybrid approach where UI changes are allowed in DEV, but once validated, they must be committed to GitLab as files. All other environments (SIT, UAT, PROD) would only get configurations through GitLab files applied via the AEP API.Has anyone tried this? What challenges or best practices should we know about?Here’s a link to a related question I asked earlier.Thanks!

Hi Everyone, I’m exploring whether it’s possible to apply DULE labels to attributes in a schema via API. I know we can Create/Update/Delete labels using the Policy Service APIs, but is there an option to apply these labels when creating/updating a schema via API? Any guidance would be appreciated! Thanks!

Hi,It looks like there is a change in the Chrome extension Experience Platform Debugger where it is not possible to specify the Launch script. The earlier provided text field is not even there.Can someone please look into this.Regards,Suvadeep Dey

"aggregation":{"aggregationType":"BEST_EFFORT","bestEffortAggregation":{"maxUsersPerRequest":10,"splitUserById":false}}Our server can only accept one record per Request but when we keep it as 1 it sends no payload altogether.Above 1 it works it sends 2 records in one payload but we only want one record per payload.

Hi, While integrating Assurance to our Android app, we faced a problem with assurance pin screen overlay being disappeared. While debugging, we found out that the assurance SDK runs AssuranceFullScreenTakeoverActivity, however due to our current multi activity setup, AssuranceFullScreenTakeoverActivity has been overtaken by other activity. Basically, in our current setup, we start with SplashActivity, then we switch to MainActivity. Looks like AssuranceFullScreenTakeoverActivity is squeezed between those. Question is, is there any way to control when AssuranceFullScreenTakeoverActivity is launched? Or what you'd suggest to do in such multi activity setups.

  How can we manage consent data in AEP for users with multiple mobile devices? In our usecase the customer can have push notification of multiple types like offer_push, sale_push, back_in_stock_push , change_of_delivery_date push. Is there a way to handle this using the out-of-the-box consent and preference field group? From my understanding, the OOTB field group only accommodates a single push consent, rather than multiple types of push consents.   Thanks, Arpan

I am following the documentation https://experienceleague.adobe.com/en/docs/platform-learn/implement-web-sdk/tags-configuration/create-data-elements to create data element.In the section Create Variable data elements for XDM and data objects when I select variable at step 4, I get error message An error occurred.Failed to load schema metadata. The resource was not found.when I debugged it using chrome developer tools I found http://ns.adobe.com/aep/errors/XDM-2012-404A sandbox with the name undefined is not found. Error from Sandbox Management API: The sandbox was not found. I get the same issue when looked at the network call I seehttps://platform.adobe.io/data/foundation/schemaregistry/tenant/schemas?property=meta:class==https%3... {"type":"http://ns.adobe.com/aep/errors/XDM-2012-404","title":"Sandbox not found","status":404,"report":{"registryRequestId":"8147b086-1e1d-41be-8ddf-9975a3b27825","timestamp":"09-27-2024 11:41:32","detailed-message":"A sandbox with the name unde

Hi, I have created a simple rule, which as event type is click, which is not triggered when i click on any button on page, I am also updating XDM eventType in action, attached screens below.  Thanks,Parvathi 

Hi, I am new to AEP and Adobe Data Collection, I am trying to follow adobe documentation on Javascript Library Web SDK Integration.Adobe learing link: Install the Web SDK using the JavaScript library | Adobe Data CollectionApplication is simple html page, I have added main script inside header and config script at end of head tag.I am able to see alloy object in website console, but i dont see any activities captured in datastream dataflow activity.Please guide me to fix the issue am facing.I created schema,dataset,datastream in "https://experience.adobe.com/" and used created datastream ID in script. Attached "index.html" file where i added scripts.Thanks,Parvathi   

Hi there, We're working through a WebSDK migration at the moment and I have a question about 'this' scope in Update Variables In old AA:If I have a rule that fires on clicking something, in AA Update Variables Custom Code the 'this' object references the clicked HTML element. In WebSDK:Same rule, WebSDK Update Variables Custom Code, the 'this' now is the entire window object. Does anyone have a way to get the clicked HTML element that fired the rule? Side question is there any documentation around which javascript objects/function/etc the Web SDK Ext has access to? Thanks!

Hello, I want to know "What domains do we need to whitelist on Android/iOS in order for AEP/AJO/Assurance traffic to reach Adobe? " is there any specific or else i can go with this minimum set of domains to be allowed.referring : https://helpx.adobe.com/enterprise/kb/network-endpoints.html 

Hi Team, I am facing issue signing in into the Adobe Experience Platform Debugger. Is there some issue/outage to address.Attaching screenshot for reference. 

Hi,newbie to AEP and core and web SDK extension. I have the following set up.I want to fire an event (click event) when the user clicks on an anchor tag link and capture the value/innerText of the link. on debugging in the browser console i see that the value i want is at "event.target.childNodes[0].textContent". I want to capture this value and update an element in the schema.I created a new rule of eventType "click", had the CSS selector too. I had my conditions set up too, with conditionType as "custom code".  in the condition after going through a bunch of If..else statements, i return true . In the action how do i tap into the event and capture the link value to update my schema element? documentation doesn't give any pointers. Do I have to do a websdk send event in action and map my schema element in the data configuration?i want to capture "event.target.childNodes[0].textContent" and insert into my schema.page.mylink element. can anyone throw some light?

Hi Community,We are seeing an issue after migrating our mobile app to Flutter, specifically for iOS users where our flutter page reports seem to be capturing visits correct, however our pages that have not yet migrated to flutter are now seeing a significant drop in number - about 30%, but they are not completely zero. Android users are not impacted at all.I have also checked in our dev app using Assurance to see if any pageView events are not being captured, however we are able to see the AEP Request call as expected. Any insight or advice would be helpful to see if we can pinpoint the issue.Thanks!

Hi, I have a couple of questions I need help on:I have a dimension with dimensions Card Issue Date, Card Activation Date, etc. These are in Date-Time format. I now need to create a couple of cohort tables that will show me how many cards were Activated within 5 days of being issued, 10 days of being issued, etc. I have tried converting the dimensions into metrics so I can attempt creating Calculated Metrics. Didn't work. Can anyone please guide me on how I can crack this?I created a Connection with two datasets - Card Transactions & Product Holding. I will now have to create a dashboard listing customers with 1st/2nd/3rd card transactions done YTD, MTD. The Data Architect has given me this query to base my logic on.Join Product_Holding_TableOn Card_Transaction_Table.ID1 = Product_Holding_Table.ID2Where Product_Holding_Table.CardActivationDate in Current Month;Long story short, I am not being able to figure out how to go about it. Would love to have your guidance on this!T

Adobe AEP — Solving DCVS ingestion errors Updating Media  Barry Mann17 min read 1 day ago  Updating Media What are ingestion errors?In Adobe Experience Platform (AEP), ingestion errors can occur while importing data, either in batches or streamed. There is no special reason to give the two ingestion methods different treatments.Any dataset can be affected, here we shall consider only the Web Event Dataset, as this is where problems are concentrated in day-to-day operations. The current client has 62 datasets.The dataset “prod — Web Event Data’ is associated with our schema constructed from field groups: Adobe Analytics ExperienceEvent Template, Adobe & Full extension, plus several other field groups added in a cumulative ad-hoc fashion.Ingestion errors should not be confused with dataflow run errors: Updating Media INGEST-1554–400 Errors — Within datflow   Dataflow error preview.These are also ingestion errors, b

It stalls out here:I have already tried uninstalling and reinstalling the extension.  Any other suggestions?

Hi, Our App is using Adobe Analytics and upgraded from ACP to AEP SDK with XDM & Edge Network recently, found that the amount of Life Cycle calls has increased in a huge amount, contributing to ~70% of our total server calls usage. Our app is now sending Life Cycle call in every single foreground and background event. Even when the user is not using our app, but just swipe through the opened apps and get across our app, the Life Cycle calls are generated. Would like to see if this is an expected behaviour? or we are missing something in our implementation/configuration? As it's talking about 70% more calls than before, it has a very serious impact to our budget on using Adobe Analytics. Suggest anyone upgraded to AEP SDK and using Edge to check their server call usage. Thanks,Josh

Hi everyone,I would like to know how I can apply a filter in a workspace of CJA so that it only displays information related to the selected attribute of a product added to a purchase order. For example:I would like to know the most selected flight routes for one-way trips. When I break it down based on the freefrom table, it works correctly, where I check the "product category 2" to identify the type of product and filtered by outbound, the "product category" to ensure it is a flight, and the "product name" that shows the selected route.However, when I try to add these attributes as filters (dropdowns) in a panel in the workspace, I still see other attributes that I don’t want to appear with that type of filter.Is it possible to do that? How can I make these dropdowns function at the product level rather than the event level?I would really appreciate your guidance and help.

We are seeing this error in the console: Uncaught (in promise) TypeError: [alloy] [ActivityCollector] [ActivityCollector] An error occurred while executing the onClick lifecycle hook.Caused by: Cannot read properties of undefined (reading 'web') This is only happening when we are using the Adobe Experience Platform Debugger.   Any ideas on where to start hunting to find what might be causing this?  

Hi,  Can we leverage Events type schemas from sources like Marketo, Salesforce to build customer AI use cases in AEP?