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sowndharya
Level 2
January 31, 2023
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Hubspot Connector Integration with AEP

  • January 31, 2023
  • 1 reply
  • 1672 views

I am trying to get data from Hubspot to AEP. We have source connector in AEP to establish connection with Hubspot. Here is reference : https://experienceleague.adobe.com/docs/experience-platform/sources/connectors/marketing-automation/hubspot.html?lang=en

 

In this they mentioned about IP allow list. But not sure, where to add that IP allow list. Please of this IP allow list, the connection is not getting established I think so. Here is my error screenshot

 

Can anyone help me out with this error?. Thanks in advance

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Best answer by Anil_Umachigi

@anil_umachigi  I checked with API call. It is working, so tokens are correct. PFA reference image. 

 


Okay, It should be the connector. Use the screenshot above and error details to open a ticket with support and hopefully they should be able to troubleshoot for you. 

 

Have you reached out to hubspot as well, may be they have done this for adobe or other vendor and can offer some insight 

1 reply

Anil_Umachigi
Adobe Employee
Anil_UmachigiAdobe Employee
Adobe Employee
January 31, 2023

@sowndharya 

Have you tried adding this within hubspot? Here's an article to help. 

Reach out to admin and have region specific ip's included and give it a try again 

 

Hope that helps! 

    S
    sowndharyaAuthor
    Level 2
    February 3, 2023

    Hubspot Limit Login is disabled. Moreover I am not using any firewall. Is IP address is the reason for this error? . 

    Anil_Umachigi
    Adobe Employee
    Anil_UmachigiAdobe Employee
    Adobe Employee
    February 4, 2023

    @sowndharya Ok if that's the case can you check if credentials from hubspot work? 

    I would test these using postman ( or any other service/code format) to confirm if you can connect to hubspot. If this works reach out to adobe for help else hubspot 

     

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