How we can get alerts for DL(distribution List) in AEP? | Community
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TapasMahalik
Level 2
July 3, 2024
Solved

How we can get alerts for DL(distribution List) in AEP?

  • July 3, 2024
  • 4 replies
  • 1257 views

We are trying to subscribe an alert for a DL in AEP. So instead of entering multiple emails IDs separated by comma, we can give subscription to one DL and get alerts for a group. How can we do that?

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Best answer by Anil_Umachigi

@tapasmahalik we had something similar, assuming the DL will have be a valid email address,  you can create a Adobe user in your org ( with relevant read only access) and subscribe to alerts as required. 

 

Hope that helps 

Anil

4 replies

gkalyan
Community Advisor and Adobe Champion
gkalyanCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
July 4, 2024

@tapasmahalik 

In order to receive alerts, the email address needs to be registered to an Adobe account. So, I don't think it is possible to receive alerts with DL.

 

Check this endpoint guide for more clarification

https://experienceleague.adobe.com/en/docs/experience-platform/query/api/alert-subscriptions#subscribe-users

 

 

 

    birlatrimayap
    birlatrimayap
    July 4, 2024

    In order to receive alerts, the email address needs to be registered to an Adobe account.

     

     

    Birla Trimaya

      Anil_Umachigi
      Adobe Employee
      Anil_UmachigiAdobe EmployeeAccepted solution
      Adobe Employee
      July 4, 2024

      @tapasmahalik we had something similar, assuming the DL will have be a valid email address,  you can create a Adobe user in your org ( with relevant read only access) and subscribe to alerts as required. 

       

      Hope that helps 

      Anil

        T
        TapasMahalikAuthor
        Level 2
        July 4, 2024

        Trying the same. Thank you

          H
          Adobe Employee
          himanshuAdobe Employee
          Adobe Employee
          July 4, 2024

          Alerts and notifications are subscribed at a user level. This is how we solved this for a DL.

           

          1. Create a DL with the required people.
          2. add the DL email address as a user in admin console and AEP
          3. one of the user in the DL can login to admin console and AEP with the user created in step 2 and subscribe to the alerts and notifications.
          4. once the subscription is sorted, manage the users with the DL to add remove people to start/stop receiving notifications.
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