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arpan-garg
Community Advisor
Community Advisor
September 26, 2024
Solved

Handling mobile device push consent

  • September 26, 2024
  • 2 replies
  • 645 views

 

How can we manage consent data in AEP for users with multiple mobile devices?

In our usecase the customer can have push notification of multiple types like offer_push, sale_push, back_in_stock_push , change_of_delivery_date push. Is there a way to handle this using the out-of-the-box consent and preference field group? From my understanding, the OOTB field group only accommodates a single push consent, rather than multiple types of push consents.

 

Thanks,

Arpan

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Best answer by arpan-garg

Hello ,

 

I was able to solve the problem by using the out of the box consent and preference fieldgroup. I used the subscription map for handling the same instead of using an array. Since its a map you can add as many key as you want, but the value of each key (offer_push, sale_push, back_in_stock_push , change_of_delivery_date push) can only be one. 

 

Thanks,

Arpan

2 replies

kautuk_sahni
Community Manager
Community Manager
October 18, 2024

 

@adobechat @sreecharan81 @v_sirish_kaushik1 @ssj @anil_umachigi @michael_soprano Curious to hear SMEs perspectives on this question. Do you all mind sharing your thoughts?

 

Kautuk Sahni
arpan-garg
Community Advisor
arpan-gargCommunity AdvisorAuthorAccepted solution
Community Advisor
October 19, 2024

Hello ,

 

I was able to solve the problem by using the out of the box consent and preference fieldgroup. I used the subscription map for handling the same instead of using an array. Since its a map you can add as many key as you want, but the value of each key (offer_push, sale_push, back_in_stock_push , change_of_delivery_date push) can only be one. 

 

Thanks,

Arpan