Grouping events causes requests with both pageview and link parameters to be processed as link clicks only | Community
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November 10, 2025
Question

Grouping events causes requests with both pageview and link parameters to be processed as link clicks only

  • November 10, 2025
  • 1 reply
  • 255 views

Hello, to avoid generating lots of additional requests we've enabled eventGroupingEnabled in the clickCollection object, as per https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/commands/configure/clickcollection#click-collection-settings-using-the-web-sdk-javascript-library - and as anticipated link tracking data (from when a user clicks on a link on the previous page) with is being combined with the page load event. See the attached XML!

 

However, we're finding that such requests end up being processed as hits classed as link clicks (page_event = 10 in the Adobe data feed). No pageview hits are generated. We're finding that we're massively undercounting pageviews on some pages which were reached through links.

 

Has anyone come across a similar issue? Is the expectation that requests that include both pageview and link parameters are processed as two separate hits?

 

Elsewhere in the documentation we're told that requests are either pageviews or links - there's nothing to suggest they can be both... very confusing!

1 reply

bjoern__koth
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 11, 2025

Hi @andy121314 

this feature should only populate the fields which would've classically been used by the Adobe Analytics Activity Map.

events[0].data.__adobe.analytics.contextData.a.activitymap.*

 

So basically this request is supposed to be treated as a link by design and is piggybacked on the page view call of the following page. 
In other words, you are not reducing the overall billable server calls, you are just reducing the network requests and increasing click track quality which could have been impacted by cancelled link tracking calls on the previous page (upon link click with page navigation).

 

Here's a thread where we covered the topic

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform/event-grouping-link-tracking-session-storage-still-sending/m-p/705814/highlight/true

Cheers from Switzerland!
November 12, 2025

Hi Bjoern, yes the intention is for link click parameters to piggy-back on the pageview request. However, we're not subsequently seeing two hits in the dataset - just one hit, for the link click!

bjoern__koth
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 20, 2025

Hi @andy121314 

in that case, please reach out to support and ask for a potential issue with the event processing / routing on the Edge.

Please keep us updated on the status.

Cheers from Switzerland!