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MichaelLangford
MichaelLangford
Level 1
February 7, 2025
Question

Experience Platform Debugger error

  • February 7, 2025
  • 3 replies
  • 1478 views

Hello!

In both Chrome and Edge, this error is appearing on every site when the debugger is enabled:
Uncaught Error: Adobe Experience Platform Debugger: Store is not ready after 21 checks

 

On Chrome, this means every site as it appears the chrome version doesn't honor "can read site data" preference at all.  In Edge, this error is mitigated if you select "on click" as the preference - meaning the extension is effectively turned off.  If you turn it on, that error appears as well.  This is on ANY site, even sites that have no Adobe integration otherwise.  I have confirmed this with others in my company as well - a few have remoted them to me as errors (I own the Adobe Tags implementation and am an SA for our overall Adobe stack)

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    3 replies

    bjoern__koth
    Community Advisor and Adobe Champion
    bjoern__kothCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    February 9, 2025

    Hi @michaellangford 

    jepp that is indeed a little annoying. I am sure the Adobe developers are on it. To be on the safe side, I would recommend contacting support. They can surely give you an internal ticket number and estimated time when this will be fixed.

     

    Nothing neither you or this forum can actively do to fix this.

    Cheers from Switzerland!
      F
      fdambrosio
      Level 2
      February 17, 2025

      I have the same problem 

      kautuk_sahni
      Community Manager
      kautuk_sahniCommunity Manager
      Community Manager
      February 17, 2025

      @michaellangford Did you find the suggestions helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!

      Kautuk Sahni
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