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GersonFr
June 27, 2023
Solved

Experience Platform API token

Hi! I´m trying to get an API token for Adobe Experience Platform but this product is showed to me as not available, could someone help me please?

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arpan-garg
arpan-gargAccepted solution
Community Advisor
July 5, 2023

Hi @GersonFr  - From what I understand you are currently seeing “API Mesh for Adobe Developer App Builder” and is successfully able to generate the token for it. As shown below

 

 

 

However, you are not seeing Experience Platform API listed and want to get it as well . As shown below

 

 

 

Can you please check if you have the developer access on the Adobe Experience platform product profiles. This is the only mandate for accessing this.

 

Thanks,

Arpan

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5 replies

adobechat
adobechat
Level 5
June 27, 2023

@gersonfr 

If you have been added as a developer or user for a product profile, you can find your API token in the Adobe I/O Console, did you check your user permissions?
https://console.adobe.io/ 

Thanks

Madhan

 

 

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GersonFrAuthor
June 27, 2023

Hi, @adobechat . Thanks for help.

I´ve added myself as deeloper and user, and my account is a personal account, so I think I´ve already has the permissions. Indeed, I´ve got successfully a token for "API Mesh for Adobe Developer App Builder", but "API for Experience Platform" is set as unavaiable for my account, maybe this API requires some payment

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    Adobe Employee
    dwright-adobeAdobe Employee
    Adobe Employee
    June 28, 2023

    Hi @gersonfr ,

    There's no payment required for the API, assuming you have already licensed a Platform-based application like Real-Time CDP, Customer Journey Analytics, or Journey Optimizer. I just updated these videos last week to showcase the new OAuth API credential. Can you confirm that you've taken the steps in the first video?
    https://experienceleague.adobe.com/docs/platform-learn/tutorials/platform-api-authentication.html?lang=en 

     

    You can also look at the Permissions and Developer Console pages in this tutorial:

    https://experienceleague.adobe.com/docs/platform-learn/getting-started-for-data-architects-and-data-engineers/configure-permissions.html?lang=en 

     

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      arpan-garg
      Community Advisor
      arpan-gargCommunity AdvisorAccepted solution
      Community Advisor
      July 5, 2023

      Hi @GersonFr  - From what I understand you are currently seeing “API Mesh for Adobe Developer App Builder” and is successfully able to generate the token for it. As shown below

       

       

       

      However, you are not seeing Experience Platform API listed and want to get it as well . As shown below

       

       

       

      Can you please check if you have the developer access on the Adobe Experience platform product profiles. This is the only mandate for accessing this.

       

      Thanks,

      Arpan

      Translate
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