Experience League LIVE - Agents at work: Creating and activating audiences and journeys - AEP | Community
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Adobe Employee
January 20, 2026

Experience League LIVE - Agents at work: Creating and activating audiences and journeys - AEP

  • January 20, 2026
  • 5 replies
  • 55 views

Live stream show details:

Modern marketing is moving at the speed of a prompt. In this live webinar, Adobe product teams will showcase how Adobe Experience Platform brings agentic AI to everyday workflows—so marketers can ideate, build, and activate faster with confidence.

 

See Audience Agent uncover audience insights and create ready-to-use audiences in minutes. Then, watch Journey Agent turn natural‑language prompts into multi‑step journeys from audience qualification to cross‑channel activation.  You’ll see how agents within Real-Time CDP and Journey Optimizer reduce the friction of delivering customer experiences at scale for both business and technical users.

 

Date: January 28, 2026

Time: 8:30 am PT

Can’t make it? Sign up anyway and we will send you the recording afterward. We hope to see you there!

REGISTER NOW!

    5 replies

    Adobe Employee
    January 30, 2026

    This show is now completed, but the replay is available to watch at:

    https://experienceleague.adobe.com/en/docs/events/experience-league-live-recordings/episodes/exl-live-episode-01-28-26

    Feel free to continue the discussion here, and our experts can answer your questions.

    Level 1
    February 4, 2026

    When will the B2B session take place?

    Adobe Employee
    February 4, 2026

    Hi Matthew, 

    We have a couple other shows scheduled and then Summit, so the B2B show will be after Summit. Probably in May.

    Adobe Employee
    February 4, 2026

    Question asked during the live show:
    How is PII handled within AI Assistant eco system? Does the audience agent work with ECIDs instead of exposing email addresses?

    Adobe Employee
    February 4, 2026

    Question asked during the live show:

    Can we also identify which journeys or subsegments are currently using a specific audience as a trigger or sub-segment?

    KearaFausett
    Adobe Employee
    Adobe Employee
    February 4, 2026

    The Journey agent will help you detect audience conflicts that a certain journey has, so yes! You can also see this in the Journeys UI under Journey Properties where it says “View Conflicts” and it will show you audience overlap with other journeys.

    Adobe Employee
    February 4, 2026

    Question asked during the live show:

    Are you able to export the conversation for documentation/proofing?

    KearaFausett
    Adobe Employee
    Adobe Employee
    February 4, 2026

    Not just yet, but we’re already thinking about the best ways we can do this.

    Adobe Employee
    February 4, 2026

    Question asked during the live show:

    Is there a way for the agent to ingest taxonomy structure to streamline and standardize audience/activity names?

    KearaFausett
    Adobe Employee
    Adobe Employee
    February 4, 2026

    Not yet, but definitely something we can think about incorporating in the future!