Error triggering AEP Offer Decision through WebSDK | Community
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ap95
Level 3
February 25, 2022
Solved

Error triggering AEP Offer Decision through WebSDK

  • February 25, 2022
  • 2 replies
  • 1977 views

While going through this tutorial Offer Decisioning with the Platform Web SDK, we are getting this error in console.

And upon checking payload, it seems the payload response from AEP Offer Decisioning Service is also empty, and this is causing above error.

 

Does anyone know how to trigger offer decisions from WebSDK? Could you point me to the right(updated) documentation as this seems to be not working for many?

 

PS: this is working through the APIs but not with WebSDK.

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    Best answer by jayakrishnaaparthasarathy

    Hi @ap95 , The use of Offer Decisioning in Adobe Experience Platform Web SDK is available in early access to select users. This functionality is not available to all IMS organizations. Therefore, make sure you provision for the offer decisioning and try after.

    Reference: https://experienceleague.adobe.com/docs/experience-platform/edge/personalization/offer-decisioning/offer-decisioning-overview.html?lang=en

     

    2 replies

    M
    mdonke
    Level 4
    February 25, 2022

    I had the same issue. Adobe says you must be registered for the Beta test to use this features. Its not yet GA.

      A
      ap95Author
      Level 3
      February 25, 2022

      Thanks @mdonke.

        jayakrishnaaparthasarathy
        Community Advisor
        jayakrishnaaparthasarathyCommunity AdvisorAccepted solution
        Community Advisor
        March 3, 2022

        Hi @ap95 , The use of Offer Decisioning in Adobe Experience Platform Web SDK is available in early access to select users. This functionality is not available to all IMS organizations. Therefore, make sure you provision for the offer decisioning and try after.

        Reference: https://experienceleague.adobe.com/docs/experience-platform/edge/personalization/offer-decisioning/offer-decisioning-overview.html?lang=en

         

          A
          ArunLa
          Level 3
          November 11, 2024

          @jayakrishnaaparthasarathy @mdonke Is still offer decisioning not available for all users ?

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