Error by saving Time and Scroll Event Extension Rule | Community
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patrickpsiuk
December 18, 2018
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Error by saving Time and Scroll Event Extension Rule

  • December 18, 2018
  • 2 replies
  • 2196 views

Hi All

I have a error message (An unknown error has occurred. Please report the issue to Customer Care.) after safe a rule to implement Time and Scroll Event Tracking on page.

Settings (See attached screenshots)

Thanks for your help.

Best

Patrick

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Best answer by Stewart_Schilling

Try opening the console. There may be some error messages there that provide a clue to the issue.

-Stew

2 replies

Stewart_Schilling
Community Advisor
Stewart_SchillingCommunity AdvisorAccepted solution
Community Advisor
December 18, 2018

Try opening the console. There may be some error messages there that provide a clue to the issue.

-Stew

Gigazelle
Adobe Employee
GigazelleAdobe Employee
Adobe Employee
January 9, 2019

Hi Patrick, were you able to get the error fixed?

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