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_abs9900
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February 15, 2024
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Edge segment based on multiple event condition

  • February 15, 2024
  • 1 reply
  • 599 views

Hi Team,

 

We have requirement to create 2 edge segments.
1st Edge segment condition
eventType=userRegistration and ( user should not have any other event with (eventType=userUpdate and Status not equal to = A/B/C/D))

2nd Edge segment condition
eventType=userUpdate and Status=A

For a new user with just userRegistration event, user is evaluated for 1st segment (working as expected)
When we update user with userUpdate event, user is evaluated for both 1st and 2nd segment.(Here expectation is user should be eligible for only 2nd segment)

Question: How we can configure 1st segment, just to pick up users with just userRegistration only(user should not have userUpdate event)?

As we have segment query types limited for edge segmentation, most definition methods we tried were not supported.

Doc link we referred: https://experienceleague.adobe.com/docs/experience-platform/segmentation/ui/edge-segmentation.html?lang=en

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    Best answer by ssj

    consider having a container only to exclude audience with the condition "event with (eventType=userUpdate and Status not equal to = A/B/C/D)" in the first segment.

     

    --SSJ

    1 reply

    S
    Adobe Employee
    ssjAdobe EmployeeAccepted solution
    Adobe Employee
    February 16, 2024

    consider having a container only to exclude audience with the condition "event with (eventType=userUpdate and Status not equal to = A/B/C/D)" in the first segment.

     

    --SSJ

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