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yuhuisg
yuhuisgAccepted solution
Community Advisor
Jan 15, 2024 1:51 PM UTC

Try resetting your Debugger. In the Debugger window, click "Settings" in the left navigation, then click the "Reset all data and settings" button. The Debugger will close automatically. Re-open the Debugger and re-login, and see if Edge Logs works again.

If Edge Logs still doesn't work, you may need to do a complete deletion of all adobe.com-related cookies in your browser. You can do that through your browser's settings. This will log you out of all Adobe products/services completely. Then, open your Debugger, re-login, and see if Edge Logs works again.

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2 replies

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
Jan 15, 2024 1:51 PM UTC

Try resetting your Debugger. In the Debugger window, click "Settings" in the left navigation, then click the "Reset all data and settings" button. The Debugger will close automatically. Re-open the Debugger and re-login, and see if Edge Logs works again.

If Edge Logs still doesn't work, you may need to do a complete deletion of all adobe.com-related cookies in your browser. You can do that through your browser's settings. This will log you out of all Adobe products/services completely. Then, open your Debugger, re-login, and see if Edge Logs works again.

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    NimashaJain
    Community Manager
    NimashaJainCommunity Manager
    Community Manager
    Feb 6, 2024 9:05 AM UTC

    @vinimehta399 Did you find the suggested solutions helpful? It would be great if you can  mark the answer as correct for posterity. If you have found out solution yourself, share it with wider audience in the community.

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