E/ADBMobile: AnalyticsExtension error | Community
Skip to main content
diabolik75
diabolik75
February 13, 2019
Solved

E/ADBMobile: AnalyticsExtension error

  • February 13, 2019
  • 16 replies
  • 20400 views

Hi,

I'm trying to integrate the SDK 5 in Android and analyzing the log I found the error below

2019-02-13 14:52:59.039 22682-22739/it.test.stefanoiaboni.launchappdemo E/ADBMobile: AnalyticsExtension - Couldn't retrieve shared state for com.adobe.module.identity. Please make sure you have registered and configured the com.adobe.module.identity extension properly based on the documentation.

What could be the problem?

Thanks

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by IvanMi1

    If you are seeing the shared state error on first startup you can ignore that. There is no shared state to be retrieved on this first launch. We are working on updates to the verbose "warnings" to be less aggressive.

    If you are looking to make sure analytics hits are being properly sent, I'd strongly encourage you to sign-up for access to Project Griffon: Project Griffon - Adobe Experience Platform Mobile SDKs

    16 replies

    Show previous replies
    Lukáš_Čech
    Lukáš_Čech
    September 10, 2019

    I have the same issue here:

    09-10 11:19:01.489  7271  7327 E AdobeExperienceSDK: AnalyticsExtension - Couldn't retrieve shared state for com.adobe.module.configuration. Please make sure you have registered and configured the com.adobe.module.configuration extension properly based on the documentation.

    We double-checked everything with our Android developer - everything looks like in the docs (modules are imported, registered, configured in Launch, app is initialized via bundled file and lifecycleStart and Pause is called).

    Tracking seems to work including Experience Cloud ID, but we don't know what this error message suggests.

    I
    Adobe Employee
    IvanMi1Adobe Employee
    Adobe Employee
    September 10, 2019

    This warning can be ignored. Sometimes you will see this on the initial startup as there is no shared state yet to retrieve. If you see that hits are being sent from device you are good to go!

      Lukáš_Čech
      Lukáš_Čech
      September 10, 2019

      An this somehow not very obvious message when we did everything according to the docs is in the same area of being ok?

      09-10 14:12:50.402  1260  1496 E AdobeExperienceSDK: EventHub(AMSEventHub) - Circular shared-state dependency between com.adobe.module.analytics and com.adobe.module.identity, you may have a live-lock.

        abhinavb3891714
        abhinavb3891714
        November 28, 2019

        I have also followed all the instructions provided in the documentation but still facing this error due to which i am not even getting data into RS

        abhinavb3891714
        abhinavb3891714
        December 5, 2019

        i can see the data now. Seems there was an issue with the specific report suite. The initial warnings can be ignored as mentioned above.

        jantzen_b
        Adobe Employee
        jantzen_bAdobe Employee
        Adobe Employee
        September 25, 2020
        Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
        Terms & ConditionsAccessibility statement

        Loading footer...