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sambhavj5011451
sambhavj5011451
Level 2
September 8, 2017
Solved

DTM Access

Hi,

I have all required access configured in marketing cloud for DTM, still I cannot see the required web property in my DTM dashboard.

Any help will be appreciated.

Thanks

Sambhav

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sambhavj5011451
sambhavj5011451Accepted solution
Level 2
September 11, 2017

Hi Jantzen,

I have access to our partner sandbox in DTM which works fine when I select partner sandbox as company. I have provided all rights to my Adobe ID for a different company, but when i select that company, i don't see any web properties for that company. I just see partner sandbox property, that too disabled.

Thanks

Sambhav

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2 replies

jantzen_b
Adobe Employee
jantzen_bAdobe Employee
Adobe Employee
September 11, 2017

Hi Sambhav,

Are you able to log into DTM? If so, what are you seeing? I'm wondering if you are still having some sort of permissions issue or if the web property in question is part of a different DTM company. Any screenshots you have would be helpful.

Thanks,
Jantzen

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sambhavj5011451
sambhavj5011451AuthorAccepted solution
Level 2
September 11, 2017

Hi Jantzen,

I have access to our partner sandbox in DTM which works fine when I select partner sandbox as company. I have provided all rights to my Adobe ID for a different company, but when i select that company, i don't see any web properties for that company. I just see partner sandbox property, that too disabled.

Thanks

Sambhav

Translate
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