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Erika_Barber
Adobe Employee
Erika_BarberAdobe Employee
Adobe Employee
October 16, 2015
Solved

DTM 403 "Forbidden" Error

While hosting the JS via Amazon, we're getting a 403 "forbidden" error on our JS file — so  SiteCatalyst via DTM is not working on our site. Any idea what could be causing this?

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    Erika_Barber
    Erika_BarberAccepted solution
    Adobe Employee
    October 16, 2015

    This error indicates that you must insert your s_code within the Analytics tool settings in DTM.  Within the Analytics settings, click on "General" and then "Open Editor".  Paste your s_code here and save changes.  You'll need to publish the property to see this change in your production library, but it will be reflected in your staging library immediately.

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    Erika_Barber
    Adobe Employee
    Erika_BarberAdobe EmployeeAuthorAccepted solution
    Adobe Employee
    October 16, 2015

    This error indicates that you must insert your s_code within the Analytics tool settings in DTM.  Within the Analytics settings, click on "General" and then "Open Editor".  Paste your s_code here and save changes.  You'll need to publish the property to see this change in your production library, but it will be reflected in your staging library immediately.

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