Disable Accessible Auto Tagging Images | Community
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Level 1
June 24, 2026
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Disable Accessible Auto Tagging Images

  • June 24, 2026
  • 4 replies
  • 135 views

The feature that automatically auto tags images in a document needs to be disabled for every user, or the tagging needs to be manual to eliminate obscene language from the tagging. I have an abstract image in my template that I send to clients. If I forget to disable the auto tagging, then the client will read a caption that suggests I am sending them a nude image. There is no figure in the graphic. There is no suggestion of a figure in the graphic, but Ai suggest that there is, and it confuses my clients. Even if it says that it is an “Ai generated caption”, my clients read it as something I, myself, inserted into their document. 

 

I have turned it off. I have done it multiple times, successfully. However, I do not love that it is my sole responsibility to work around a program every single time I send out a document. 

 

Please let me know if there is a way to disable this function so that I can forget about the fact it even exists. My clients are older and I have to explain to them every single time that this happens that I do not have control over what they are seeing as a caption.

 

 

4 replies

Jacinda E
Community Manager
Community Manager
June 24, 2026

Hey ​@Graphic_Designer - can you share a screenshot or a little more context on where this is happening for you? Since you submitted it under AEP, but it’s tagged with Marketo and AEM, I’m a little unclear on which product team to send this to. Thanks!

Level 1
July 28, 2026

Hello, I have a couple screen shots of Ai generated descriptions that are completely wrong. They are describing abstract shapes. There is a brown filter over the “blue and white” image that only consists of squares. This one is getting me in trouble if I forget to go back into a new PDF and turn off these generated captions. I just wish they weren’t available by default and that I had a prompt or warning to change them, as they are incredibly inaccurate. 

MasonReed11
Level 2
July 30, 2026

I agree this should be a default setting or an admin-controlled option. AI-generated captions can be inaccurate and create confusion in client-facing documents. recommend submitting this as a feature request, as a global disable option or manual-only tagging would be a much better experience.

Level 2
August 4, 2026

I understand the concern. If there’s no global setting to disable AI auto-tagging, suggest requesting an account-wide or template-level option so captions can only be added manually. That would prevent inaccurate or inappropriate captions from appearing in client documents.