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Luca_Lattarini
Level 9
Sep 14, 2020 7:10 AM UTC
Solved

CUSTOM LINK Analytics Call Server

Hello everyone,

 

I am bringing DTM to Launch and despite I changed data element I still have the old DTM structure. I checked the data element and all rules but I stiil have the issue showed below. Any suggestion?

 

 

 

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jantzen_b
jantzen_bAccepted solution
Adobe Employee
Sep 24, 2020 5:34 PM UTC

Answer provided in comments. Posting here for easy access.

 

"I fixed it, wrong send beacon method"

7 replies

yuhuisg
Community Advisor
Community Advisor
Sep 14, 2020 10:35 AM UTC
@luca_lattarini how is your Custom Link being fired? can you show a screenshot of your entire rule?
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Andrey_Osadchuk
Level 10
Sep 14, 2020 3:50 PM UTC

What is the issue?

Do you see that Data Element configured in the Launch property?

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Luca_Lattarini
Level 9
Sep 14, 2020 3:59 PM UTC

Yes, the data element was wrong in the send beacon action. Now it is ok. But I noticed that I have a double adobe analytics server call. Basically I am tracking the download pdf button by using Custom Link. When I click the button a I have a beacon with File Download undefined and Custom Link with the right value. How can I fix the double call? File Downlaod or Custom Link? I am talking about the picture below.

 

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Luca_Lattarini
Level 9
Sep 14, 2020 3:55 PM UTC
I fixed it, wrong send beacon method
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jantzen_b
Adobe Employee
Adobe Employee
Sep 16, 2020 5:59 PM UTC
Were you able to solve this issue? If so, would you mind posting the solution so others that find this thread have the answer?
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jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
Sep 24, 2020 5:34 PM UTC

Answer provided in comments. Posting here for easy access.

 

"I fixed it, wrong send beacon method"

Translate