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Luca_Lattarini
Level 9
Jun 21, 2022 11:26 AM UTC
Solved

Contentsquare and Adobe Experience Platform

Hello guys,

Anyone has experience in using Contentsquare with AEP? Do you think Contentsquare can be used instead of CJA? Is it possible to use Contentsquare instead of Web sdk?

Thanks

Luca

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NimashaJain
NimashaJainAccepted solution
Community Manager
Jun 27, 2022 8:09 AM UTC

CS and CJA partially overlap given as they both aim at analyzing customer journeys. CS focus on friction point detection and user experience on digital properties whereas CJA brings cross channel (online & offline) end to end customer journey insights.

1 reply

NimashaJain
Community Manager
NimashaJainCommunity ManagerAccepted solution
Community Manager
Jun 27, 2022 8:09 AM UTC

CS and CJA partially overlap given as they both aim at analyzing customer journeys. CS focus on friction point detection and user experience on digital properties whereas CJA brings cross channel (online & offline) end to end customer journey insights.

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