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meghag95928867
Level 2
February 18, 2016
Solved

Connecting DTM via Cloud Services

Hi,

I am able to connect to DTM via cloud services in my local but in other environments it is not able to connect to DTM. Do we need white listing IP's ?

Thanks,

Megha

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    taciac
    taciacAccepted solution
    Level 9
    February 19, 2016

    Hi Megha,

    If it's not working within your network you may need to whitelist the IP's. The IP list is available here: 

    https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

    Let me know if that doesn't work.

    - Tacia

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    2 replies

    taciac
    taciacAccepted solution
    Level 9
    February 19, 2016

    Hi Megha,

    If it's not working within your network you may need to whitelist the IP's. The IP list is available here: 

    https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

    Let me know if that doesn't work.

    - Tacia

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      meghag95928867Author
      Level 2
      February 26, 2016

      Hi Tacia,

         Thanks for your response. I had got a mail from adobe to white list 192.243.234.70 IP to use Adobe Cloud Services. White listing this is sufficient or do we have to white list the Ip's mentioned in above comment.

       

      Thanks,

      Megha

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