Connecting B2C and B2B schema in AEP RT CDP

Forum|Forum|2 years ago
October 10, 2023
1 reply
1899 views

Hi all,

Can anyone please suggest how we can establish a relationship between an B2C Individual profile schema with that of a B2B Account schema? My objective is to see B2B account of a customer who belongs to both B2C and B2B LOBs of a business.

Also how many B2B Person schema does AEP allows to be created? One or multiple?

Thanks

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Best answer by Anil_Umachigi

@sneha-parmar instead of creating a relationship, have you explored the option of creating a field in b2c schema to indicate they are b2b business?

I doubt relationship is possible between such schema types, happy to be corrected if something like this exists.

Anil

Anil_Umachigi

Accepted solution

Adobe Employee

@sneha-parmar instead of creating a relationship, have you explored the option of creating a field in b2c schema to indicate they are b2b business?

I doubt relationship is possible between such schema types, happy to be corrected if something like this exists.

Anil

Sneha-Parmar

Author

Community Advisor

@anil_umachigi . Analyzed this a bit more and found that additional schemas like B2B Person, B2B Person account relationship and B2B account (standard B2B schemas) are needed for the whole setup to work seamlessly between B2C and B2B schemas. It is the B2B person schema that stich profiles between B2C and B2B.

I am still exploring the possibility of skipping B2B person schema and establishing relationship by using B2B fields groups in B2C Profile schemas..

Anil_Umachigi

Adobe Employee

@sneha-parmar Thank you for sharing! Please addon when you get more info.

Anil

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