Configuring AEP Webhook for Merged Profile Events | Community
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JeanBaro_
Level 4
July 24, 2024
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Configuring AEP Webhook for Merged Profile Events

  • July 24, 2024
  • 1 reply
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Hello,

I'm setting up an IO Event webhook in Adobe Experience Platform (AEP) to trigger when two profiles, each with a unique GraphID attribute, are merged. After merging, the resulting profile (graph) will temporarily have two GraphID attributes. We need to notify our external systems and AEP itself about this merge so we can remove the extra GraphID attribute, ensuring each profile(graph in AEP) has only one unique identifier that points to the stitched unique profile in AEP.

Any ideas, advice, tips, or documentation on setting this up would be greatly appreciated.

Thanks!

 

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Best answer by nnakirikanti

@jeanbaro_ As detailed in other thread, there is no such merge profile event fired by platform on the profile collapse, however Adobe came up with a new solution(Identity graph linking rules) to avoid profile collapse, this is still in beta and you can evaluate by reaching Adobe to enable for your tenant.

 

https://experienceleague.adobe.com/en/docs/experience-platform/identity/features/identity-graph-linking-rules/overview

 

Let me know if you need further details.

 

~cheers,

Naresh Nakirikanti.

1 reply

nnakirikanti
Community Advisor
nnakirikantiCommunity AdvisorAccepted solution
Community Advisor
August 12, 2024

@jeanbaro_ As detailed in other thread, there is no such merge profile event fired by platform on the profile collapse, however Adobe came up with a new solution(Identity graph linking rules) to avoid profile collapse, this is still in beta and you can evaluate by reaching Adobe to enable for your tenant.

 

https://experienceleague.adobe.com/en/docs/experience-platform/identity/features/identity-graph-linking-rules/overview

 

Let me know if you need further details.

 

~cheers,

Naresh Nakirikanti.