CJA Connection: backfill failure explanation

Question

Hi there,

When creating a Connection on CJA, enabling backfill of data for my dataset, after processing the backfill I get a backfill status "backfills failed".

Is it possible to get an error diagnostic for the failure? What could cause a backfill to fail?

Thanks in advance,

Liz

Nirmal_Jose · Accepted Answer

Hi Liz, the best possible place I can think of is going through audit log using [1] [1] - https://developer.adobe.com/cja-apis/docs/endpoints/auditlogs/

MichaelJo13 · Answer

Definitely look in the CJA logs (CJA > Tools > Audit Log). Filter to a date and email that initiated the backfill, once you find the particular component type for a backfill which will be "CONNECTION" in this case, click on the info icon on the right of the description for this particular line and copy the description in the popup. I had a similar issue like this and for some reason it showed as "backFillEnabled": false even though it wasn't which was causing our backfills to fail.

Thanks,

MJ

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