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dellenc
Level 2
July 25, 2022
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Change Account on Created Data Science Workspace Service

  • July 25, 2022
  • 1 reply
  • 1009 views

Hi Everyone, We have a service setup within Data Science Workspace (and models and a query) all produced by someone that no longer has access to our instance of AEP.  As a result the service (training and scoring) and the query they wrote--that are scheduled to run every week--are failing due to authentication/access errors.  Is there a way to assign the service/query to a different user (or a generic user)?  Or does the entire process need to be recreated with a different user?  It seems like there should be a more generic way to set these up as people may come and go?  Thank you in advance for any ideas!

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Best answer by dellenc

Canceling the query does not help with our need here.  We were attempting to change the author of the service and the query schedules.  Through Adobe support we learned there is no way to do this in AEP, which is quite inconvenient--all of the work had to be redone with another user account.  If anyone sees this in the future, it is very important to log who creates any query schedules or DSW services as they will all break if that user is removed from the system (i.e. when the employee or vendor leaves).  It seems a huge miss that DSW isn't capable of creating the services / scheduled queries agnostic of the user, but we have confirmed it is not a feature and Adobe has no plans to improve it at this time.

1 reply

Kishore_Reddy
Community Advisor
Kishore_ReddyCommunity Advisor
Community Advisor
August 9, 2022

Hey @dellenc 

Hope you are doing well.

Query Service API could help you to cancel the query. 

    D
    dellencAuthorAccepted solution
    Level 2
    August 19, 2022

    Canceling the query does not help with our need here.  We were attempting to change the author of the service and the query schedules.  Through Adobe support we learned there is no way to do this in AEP, which is quite inconvenient--all of the work had to be redone with another user account.  If anyone sees this in the future, it is very important to log who creates any query schedules or DSW services as they will all break if that user is removed from the system (i.e. when the employee or vendor leaves).  It seems a huge miss that DSW isn't capable of creating the services / scheduled queries agnostic of the user, but we have confirmed it is not a feature and Adobe has no plans to improve it at this time.

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