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schirkova
New Member
May 6, 2025
Solved

Cant sign in to account in platform debug plugin

when clicking 'sign in' in plugin top right, the sign in pop up appears, briefly spins and disappears. sign in fails.

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    2 replies

    yuhuisg
    Community Advisor
    yuhuisgCommunity AdvisorAccepted solution
    Community Advisor
    May 11, 2025

    Please see the official reply from Adobe: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform-data/sign-in-issue-will-be-fixed-in-v1-6-4/m-p/752695

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    bjoern-koth
    Adobe Employee
    bjoern-kothAdobe Employee
    Adobe Employee
    May 13, 2025

    Hi @schirkova 

    this issue should be fixed by now. Can you please retest?

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