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MeenalBo
Level 2
November 5, 2025
Solved

Audience deleted within Platform but still showing in destination

  • November 5, 2025
  • 1 reply
  • 126 views

Hi Everyone,

 

Few of the audiences are removed from the platform but still visible in destination connection.

 

Is there a way to get audience IDs for such audiences?

 

Thanks,

Meenal

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Best answer by sessoms25

Hi @meenalbo, clarifying that you have removed the audiences from the AEP/RT-CDP platform UI for the specific destination connection - you have deactivated the audiences from the downstream destination connection?

To get Audience Names & IDs, you can go to the destination connection & see which audience segments are currently activated - you can also provide a prompt to AI Assistant if you have the capability enabled.

1 reply

sessoms25
Adobe Champion
sessoms25Adobe ChampionAccepted solution
Adobe Champion
November 10, 2025

Hi @meenalbo, clarifying that you have removed the audiences from the AEP/RT-CDP platform UI for the specific destination connection - you have deactivated the audiences from the downstream destination connection?

To get Audience Names & IDs, you can go to the destination connection & see which audience segments are currently activated - you can also provide a prompt to AI Assistant if you have the capability enabled.

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