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GK-007
GK-007
Level 9
April 30, 2026
Question

Any guidelines/suggestion to prepare a payload for re-ingestion

  • April 30, 2026
  • 3 replies
  • 33 views

Hello all,

I want to re-ingest on data again for one of the failed batch. I have corrected the payload json but still getting an error and not succeeding with the batch re-ingestion. Can someone help me with is there any guideline to preparing the payload json, please help me.

Is there any option to validate payload json in AEP itself before re ingesting it.

Error details: There were errors encountered while parsing, converting, or validating the data. Please enable error diagnostics and ingest data again to preview or download an error log.

Thanks,

Kishore

3 replies

U
UdayKi3
Level 2
April 30, 2026

​@GK-007  That error is generic. It means AEP if failing to parse, convert, or validate the batch file, but it is not telling you the exact bad row/field. Can I have more details on what your data and the schema looks like?

GK-007
GK-007Author
Level 9
May 5, 2026

I could not get the more details for the failed batch, very limited details are showing in the error section.

U
UdayKi3
Level 2
May 5, 2026

Hey ​@GK-007. May I Know the error code? To get the error go to the dataset, click on the failed batches and you should be able to see the exact error there.

Krish829
Krish829
Level 2
May 3, 2026

Hi ​@GK-007 ,

To handle this situation effectively and follow best practices for correct data ingestion, please follow the steps below:

Step 1:
Retrieve the failed batch details from the dataset in AEP. Download the failed file and review the error messages to identify the root cause.
https://experienceleague.adobe.com/en/docs/experience-platform/ingestion/quality/retrieve-failed-batches#retrieve-the-failed-batch

Step 2:
Fix the identified errors in the downloaded file before re-ingesting the data. This ensures that issues are addressed accurately and prevents repeated failures.

Step 3:
During development, always use Postman for batch or streaming data ingestion in AEP before setting up the actual source ingestion.
Additionally, enable synchronous validation to get immediate feedback on ingestion failures.

To enable this, include the optional query parameter syncValidation=true in your API calls:
https://experienceleague.adobe.com/en/docs/experience-platform/ingestion/quality/streaming-validation#synchronous-validation

 

Krishna

    GK-007
    GK-007Author
    Level 9
    May 5, 2026

    I have performed all these steps but in Dataset not seeing the exact error details. The error message is very generic and unable to decode it what’s the exact issue.

    Krish829
    Krish829
    Level 2
    May 5, 2026

    hi ​@GK-007 ,

     

    You should fetch the failed batch details in Postman for better error details. Get the Failed batchid from Dataset and run below Batch API to fetch the details-

    https://experienceleague.adobe.com/en/docs/experience-platform/ingestion/quality/retrieve-failed-batches#retrieve-the-failed-batch

    G
    GaneshKalamadug
    Level 2
    May 8, 2026

    I ran into a lot of challenges with this. There were multiple failed batches, and I often had to restore them. I also tried downloading the failed batch files, fixing the errors, correcting any problematic schema fields, and re-uploading them—but that approach never worked for me. Even Adobe support couldn’t provide a solution, and it seems they don’t have an easy way to resolve these issues.

    Retrieving Failed Batches Using the Data Access API | Adobe Experience Platform

    Batch Ingestion API Guide | Adobe Experience Platform

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