Android Reporting Issue | Community
Skip to main content
October 16, 2015
Solved

Android Reporting Issue

  • October 16, 2015
  • 1 reply
  • 985 views

We manage several branded versions of an app that all share the same short application name (the name under an icon, on the user's homescreen).

iOS correctly uses and reports the app's long name or ID so that the data is separated correctly in Adobe Analytics.

Android, however, reports using the app's short name, which ties each branded app's data to the same name. This obviously causes problems with reporting accurately.

What can we do about the incorrect use of the application short name instead of long? Has this been fixed in more recent versions? We are utilizing versions:

iOS: 4.1.2

Android: 4.1.7-AN

 

Thanks.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by devinderbanga

Hi

Please log an incident  https://helpx.adobe.com/marketing-cloud/contact-support.html.

Regards

Devinder

1 reply

devinderbanga
devinderbangaAccepted solution
Level 6
October 16, 2015

Hi

Please log an incident  https://helpx.adobe.com/marketing-cloud/contact-support.html.

Regards

Devinder