AEP-side Audience Manager segment sending client-side marketing requests even though opted out?
Hi guys,
Situation
- for a client, we have set up Adobe Experience Platform a year ago
- attached to this, we have Target, Analytics and Audience Manager
Problem
- based upon AAM segments, we are now seeing client-side AAM segment forwarding requests to Facebook, even though the only consent category set is "collect" to enable the platform.
Client-side pixel
- sent as soon as the user qualifies for a segment
Datastream setup
AAM setup in the datastream
REMARK:
As seen above, it's a noscropt=1 i.e., the Facebook library is not loaded, no cookies sent nor written, yet the request is going out.
so from a legal standpoint, this is may be a gray area. However, I still think this behavior is not reflecting the consent I just sent.
Now, should Adobe not respect its own Adobe v2.0 consent categories?
Or asked differently, if this seems to be not working, what keeps Adobe Analytics event forwarding from sending data as well?
Please can anyone from Adobe give a statement on this? I spoke to a Adobe trainer last week and according to him, this should be respected internally.
So, should these consent categories not also be automatically applied to internal tools and not just in AEP segment activation?
Best regards
Björn