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emilio-ojeda
Level 2
July 26, 2022
Solved

AEP SDK does not retrieve any value at all

By doing the migration from ADBMobile to AEP SDK, the AEP SDK is not retrieving any value at all.

I am always getting an AEPError.callbackTimeout.

Is there a way to get it working?

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spoorthipujariAccepted solution
Adobe Employee
July 26, 2022

Hello @emilio-ojeda ,

Could you please open a ticket with Adobe Client Care and provide more information on which AEP SDK you are using, what version of the SDK is installed, what value you are trying to retrieve and which API call in the SDK gives the error? Could you also please attach any error you might see in the logs?

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1 reply

Adobe Employee
spoorthipujariAdobe EmployeeAccepted solution
Adobe Employee
July 26, 2022

Hello @emilio-ojeda ,

Could you please open a ticket with Adobe Client Care and provide more information on which AEP SDK you are using, what version of the SDK is installed, what value you are trying to retrieve and which API call in the SDK gives the error? Could you also please attach any error you might see in the logs?

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