AEP BAtch Failure in Dataset

Hi Jane,

To me it looks like malformed json request. You can do one thing  download the sample file from  the schema or  Create a Http streaming  connection for that dataset, copy the schema  payload.
Now compare it with your request json in the interact call and see if there is any difference you can spot.
If you still see everything correct , you can attach anonymized sample request object and schema so that i can also check it.

Thanks,
Rituraj Singh

Hi ​@jane_12 ,

If path of the event object is not matching with your data mapping in datastream then this kind of failure will reflect in dataset failure. Try to use Adobe Sandbox Api to fetch the failed batchID so you will able to identity the issue in event.

As mentioned by ​@santoshkr try fetching the payload of the failed batch through AEP API, this will give complete information.

As mentioned by ​@santoshkr ,try to fetch the payload of failed batch using AEP API, this will give more insights about the failure. I have followed the same approach and resolved this kind of issues.

Hi ​@jane_12 

This is a common hurdle when moving from 'Interact' calls (Streaming) to Dataset 'Batch' processing. The error required key [_organizationName] not found at the root level indicates that while the field may exist in your code, it is not landing in the expected path defined by your XDM Schema.

Here are the 3 most likely causes for this intermittent failure:

1. The 'Null' vs. 'Undefined' Trap: In XDM, if a field is marked as Required, it must have a non-null value. If your interact call intermittently sends _organizationName: null or an empty string "" because the userID wasn't ready, AEP will reject the entire batch. Adobe does not support null for required fields—if the value isn't there, the key itself must be valid and present with a value, or the schema must be updated to 'not required'.
2. Namespace Nesting Errors: Double-check your Data Element or Custom Code mapping. The error suggests the system is looking for _organizationName at the root. If your code is accidentally wrapping it inside another object (e.g., xdm._tenant.organizationName vs xdm._organizationName), the validation will fail even if the data is visible in the network tab.

Next Steps to Identify the Root Cause:

• Download the Failed Batch: Use the Data Access API to retrieve the exact JSON of the failed records. This will show you exactly what the 'failed' payload looked like vs. your successful 'test' calls.
• Check the 'Response' Tab: In your browser console, look at the Response tab of the interact call (not just the Payload). If the Edge Network accepted it but the Batch failed, it’s a Schema validation issue in the Data Lake.
• Pro Tip: Try creating a Sample File directly from your Schema UI in AEP and compare its JSON structure to your interact payload. Even a small difference in the tenant ID prefix (e.g., _yourtenant vs _organizationName) will cause this. 
   

If the userID is only 'intermittently' available, you might consider making the field Optional in the schema and using a Validation Rule in Tags to prevent the call from firing unless the ID is present.

Please let me know if it works.

Thanks,

Santosh Kumar