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June 10, 2024
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Adobe Experience Push Notification Implementation Sandbox Error

  • June 10, 2024
  • 1 reply
  • 1723 views

Hi,

I am implementing Adobe Experience Push Servicees for iOS platform. 

I have followed the same for implementation from below link :-
https://www.youtube.com/watch?v=t36Xjhukmro&t=2433s

Followed below link from Adobe :-
https://experienceleague.adobe.com/en/docs/journey-optimizer/using/push/push-config/push-configurati...
https://experienceleague.adobe.com/en/docs/campaign-classic/using/sending-messages/sending-push-noti...

https://experienceleague.adobe.com/en/docs/platform-learn/implement-mobile-sdk/experience-cloud/jour...

 

Regarding Adobe Experince set we did all which we need to do.

Still getting below :-

Couldn't Detect Sandbox

The sandbox is pulled out of the Edge Streaming Validation events. It's possible events aren't making it to the Platform yet. Check and make sure the Platform has been set up correctly.
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Best answer by Manoj_Kumar

Hello @prakashra1 

 

Do you have AJO enabled in the Datastreams?

 

1 reply

Manoj_Kumar
Community Advisor
Community Advisor
June 11, 2024

Hello @prakashra1 

 

This is a common issue while working with APNS. By default the production sandbox is used. You will have to updated the app code to hardcode the value of sandbox to apnsSandbox.

 

use this code to your mobile SDK initialization to force development sandbox for test.

MobileCore.updateConfiguration({ 'messaging.useSandbox': true })

 

this should fix the issue.

 

 

Manoj  | https://themartech.pro
June 11, 2024

Thanks Manoj for reply. 

I did but still have same issue.
I am testing on Simulator.
Do we need to set more key/value along with useSendbox.

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
June 11, 2024

Hello @prakashra1 

 

Do you have AJO enabled in the Datastreams?

 

Manoj  | https://themartech.pro