Adobe Experience Platform Debugger "Sign In" feature has stopped working | Community
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Joe_Y_1
Level 2
May 6, 2025
Solved

Adobe Experience Platform Debugger "Sign In" feature has stopped working

  • May 6, 2025
  • 4 replies
  • 817 views

Recently the "Sign In" feature of the Adobe Experience Platform Debugger has stopped working. It takes me though the federated login steps,but doesn't sign me into my Adobe cloud account anymore.

 

 

 

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    4 replies

    S
    Stuart__H
    New Member
    May 7, 2025

    I am also experiencing this issues - started yesterday. The same issue is happening on Edge & Chrome and I am getting the following console error on both browsers when attempting to sign-in.

     

     

      bjoern__koth
      Community Advisor and Adobe Champion
      bjoern__kothCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      May 8, 2025

      Confirmed! The login window closes for me, but nothing happens.

      Cheers from Switzerland!
      yuhuisg
      Community Advisor
      yuhuisgCommunity AdvisorAccepted solution
      Community Advisor
      May 11, 2025

      Please see the official reply from Adobe: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform-data/sign-in-issue-will-be-fixed-in-v1-6-4/m-p/752695

        bjoern__koth
        Community Advisor and Adobe Champion
        bjoern__kothCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        May 13, 2025

        This issue should be fixed by now.

        Can you please validate?

        Cheers from Switzerland!
        J
        Joe_Y_1Author
        Level 2
        May 13, 2025

        I am now able to successfully sign into the Adobe Experience Platform Debugger. Thanks!

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