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Durga_Nandyala
Durga_Nandyala
Level 2
July 12, 2017
Solved

Adobe Dynamic Tag management

  • July 12, 2017
  • 2 replies
  • 1198 views

HI, I can login to the cloud and access analytics but not the Dynamic tag Management (DTM). Everyone has the same issue in the organization. We do check the product access and rights in the admin console, we have everything needed but still couldn't access the Dynamic tag Management. URGENT

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Best answer by jantzen_b

There was an intermittent issue with the DTM login specifically through the Marketing Cloud. Engineering has since fixed the issue. Are you still experiencing issues logging in?

2 replies

Hyder_Ziaee
Adobe Employee
Hyder_ZiaeeAdobe Employee
Adobe Employee
July 14, 2017

Hi Durga,

Are you able to login to DTM now?

If this is still an issue, contact Customer Care and let them know.

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
July 17, 2017

There was an intermittent issue with the DTM login specifically through the Marketing Cloud. Engineering has since fixed the issue. Are you still experiencing issues logging in?

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