AA Device data not ingested into AEP via AA Source Connector | Community
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J
jlasso71
Level 2
April 4, 2025
Question

AA Device data not ingested into AEP via AA Source Connector

  • April 4, 2025
  • 4 replies
  • 1315 views

Hi there,

 

I am using Adobe Analytics Source Connector to import data into Adobe Experience Platform data lake. Nevertheless, I am seeing some device data fields not populating with data - even though these fields contain data in Adobe Analytics:

 

  • Device type
  • Device model
  • Device manufacturer

This also happens with "Browser name" variable.

 

Is this behaviour expected? Is there any method to import this data from Adobe Analytics? This is very important to us for maintaining historical data.

 

Thanks!

4 replies

J
jlasso71Author
Level 2
April 4, 2025

Additional details: screenshot attached show the device data I get imported.

 

Query:

            SELECT device
            FROM tableXXX_midvalues

 

Example result:

 

 

Elanchezhiyan_E
Elanchezhiyan_E
Level 2
April 5, 2025

Hi jLasso,

 

If you're using the standard schema mapping in the Adobe Analytics Source connector, you can customize your schema based on your Adobe Analytics data by creating a custom field group—for example, to capture user agent details.

 

Within the Source connector, you can also perform custom mappings by manually mapping values into these custom field groups. Additionally, you have the flexibility to use functions, fields, and operators when creating calculated fields.

 

 

For more details, refer to the documentation: https://experienceleague.adobe.com/en/docs/platform-learn/tutorials/sources/ingest-data-from-adobe-analytics

 

Good Luck..!

 

Thanks

GigiCotruta
GigiCotruta
Level 4
April 8, 2025

Hi, @jlasso71 , 

Could you give us more details on the schema and mapping that you have used

    J
    jlasso71Author
    Level 2
    April 8, 2025

    Hi @elanchezhiyan_e @gigicotruta ,

     

    At this point, I am just using Standard mappings, since I was assuming AA device data (device.model, device.type, device.manufacturer) was populated automatically. The schema I am using contains "Adobe Analytics Experience Event" and "AEP Web SDK Experience Event" field groups (Adobe-provided).

     

    According to your comment @elanchezhiyan_e , these fields need to be manually mapped into custom field groups?

     

    Thanks!

      GigiCotruta
      GigiCotruta
      Level 4
      April 8, 2025

      Indeed, @jlasso71

      Try to map these fields and let us know if that solved your problem.

      Basically, the connector maps some default fields. Some clients do not need device info, therefore, I assume that might have been the reason why it is not automatically mapped. 

        John_Man
        Community Advisor
        John_ManCommunity Advisor
        Community Advisor
        April 10, 2025

        Hi @jlasso71 

         

        In your CJA data view, e.g. device type, do you see below schema fields?

         

        _globallookupscjaapac.deviceType

         

        device.type
         
        Since my implementation have both AA connector and Web SDK, I forgot which field is populated by connector or SDK, but I believe it should be available out of the box in the AA connector, as I merged them with a Derived Field and there is no custom mapping in my AA connector config for device type.
         
        Hope it helps.
        Thanks,
        John
         
          J
          jlasso71Author
          Level 2
          April 10, 2025

          Hi @john_man ,

           

          That's very interesting, I also have a mixed implementation (AA connector for historical data, Web SDK for new data) and I indeed have an Adobe lookup in CJA with Device type.

           

          How did you configure a derived field "Device type" to combine both sources?

           

          Thanks!

           

            John_Man
            Community Advisor
            John_ManCommunity Advisor
            Community Advisor
            April 10, 2025

            Hi @jlasso71 

             

            Use the Merge function, see below.

             

             

            Thanks,

            John

             

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