What is the difference between "BUSINESS ID" and "ADOBE ID". | Community
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krishna_garikapati
krishna_garikapati
Level 3
February 18, 2024

What is the difference between "BUSINESS ID" and "ADOBE ID".

  • February 18, 2024
  • 2 replies
  • 5864 views

We are in the process of SSO integration and currently all our users(with multiple Domains) are having identity type as "ADOBE ID".

I did learned from https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html that once we migrate to SSO. The non claimed domains will turn into identity type as "BUSINESS ID" and "BUSINESS ID" can't be turned into "FEDERATED ID" later.

 

Once an "Adobe ID" turned into "Business ID" Can we use the same password or do we have to reset the password.
What is the login experience being Business ID and it's major difference with Adobe id.

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2 replies

Imran Khan
Community Advisor
Imran KhanCommunity Advisor
Community Advisor
February 18, 2024

Adobe IDs are individual accounts. Users manage their own login credentials through account.adobe.com. These are listed in the User Directory, and are the only type used by teams customers who do not claim domains. 

The Business ID is associated with one and only one authenticating account.

Follow below document to get clear differentiation between multiple types of ID'S

https://helpx.adobe.com/enterprise/kb/understanding-adobe-profiles.html#:~:text=The%20Business%20ID%20is%20associated,who%20do%20not%20claim%20domains.

    krishna_garikapati
    krishna_garikapatiAuthor
    Level 3
    February 19, 2024

    Hello, Imarn.

    I did read through most of the adobe documentation which did not clearly callout how the Business ID account behaves. Mainly i was looking for answers to below questions.

    In the process of migration to SSO where users with multiple domains(Internal owned and External not owned) are present(Currently with Identity type as Adobe ID) .

    1. Does the user identity type of all users immediately turn into Business ID soon we register our first domain  or it gives the time to register other domains aswell?
    2. Do we have any option or way to update the user identity type to Federated ID from Adobe ID(Considering the fact that Business ID can't be turned into Federated ID).
    3. Once an Adobe ID turned into Business ID will there be any impact to user experience such as user password or steps to login to application.
      Imran Khan
      Community Advisor
      Imran KhanCommunity Advisor
      Community Advisor
      February 22, 2024

      @krishna_garikapati Please find below answers for every point:

      1. Registering a domain typically doesn't affect the user identity type directly. Adobe generally allows users to choose their identity type based on their needs, whether they're registering a domain or not. The decision to switch to a Business ID may depend on factors such as whether the user is an individual or part of an organization, their licensing needs, and other considerations.

      2. Contact Adobe Support: The most reliable way to initiate a transition from Adobe ID to Federated ID is by contacting Adobe Support directly. They can guide you through the process, including any necessary steps and requirements.

      https://community.adobe.com/t5/enterprise-teams-discussions/convert-adobe-id-to-federated-id/td-p/11353572

      3. the impact on user experience from transitioning to a Business ID should be minimal, focusing mainly on administrative and management aspects rather than changes to how users log in or interact with Adobe's products and services.

      https://helpx.adobe.com/in/enterprise/using/switch-user-identity.html#:~:text=Impact%20on%20end%20users,Enterprise%20ID%20assigned%20to%20them.

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        February 21, 2024

        @krishna_garikapati Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

        Kautuk Sahni
          krishna_garikapati
          krishna_garikapatiAuthor
          Level 3
          February 22, 2024

          @kautuk_sahni i am still looking for BUSINESS ID behavior and answers to above queries.
          I have a sync up with Adobe today and hoping to get my questions answered.

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