WebP images support in AEMAACS and dynamic media | Community
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Himanshu_Jain
Community Advisor
Himanshu_JainCommunity Advisor
Community Advisor
August 16, 2023

WebP images support in AEMAACS and dynamic media

  • August 16, 2023
  • 3 replies
  • 1901 views

We are getting process failed after uploading webp format assets in aemaacs .

As we are using dynamic media as well seems this issue persist due to DM .

 

Does anyone facing the same with webp images ?

 

Thanks

Himanshu

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3 replies

Pallavi_Shukla_
Community Advisor
Pallavi_Shukla_Community Advisor
Community Advisor
August 16, 2023

Hi @himanshu_jain 

 

The image service only works for assets located under /content/dam and it won’t work for images uploaded directly to the page and stored under a cq:Page object. Such assets will still be delivered with the Adaptive Image Servlet as a fallback.

 

Thanks,

Pallavi Shukla

 

 

    Himanshu_Jain
    Community Advisor
    Himanshu_JainCommunity AdvisorAuthor
    Community Advisor
    August 16, 2023

    Hi @pallavi_shukla_ ,

    We are uploading in DAM not directly on page.

     

    Thanks

    Himanshu

    Himanshu Jain
      arunpatidar
      Community Advisor
      arunpatidarCommunity Advisor
      Community Advisor
      August 16, 2023

      Could you please check

      https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-assets/aem-6-5-assets-support-for-webp-images/td-p/558466 

      Arun Patidar
        Himanshu_Jain
        Community Advisor
        Himanshu_JainCommunity AdvisorAuthor
        Community Advisor
        August 16, 2023

        Hi @arunpatidar ,

        We are using AEMAACS and as per documentation webp is supported .

        The only concern is process failed after uploading the asset .

         

        Thanks

        Himanshu

        Himanshu Jain
          Harwinder-singh
          Community Advisor
          Harwinder-singhCommunity Advisor
          Community Advisor
          August 16, 2023

          @himanshu_jain  , What is the error that you are getting ? WebP assets are supported by AEMaacs but they are not part of the support file formats when it comes to Dynamic media. May be that's the problem. 

           

          Below is the documentation link for supported image formats in Dynamic media. 

          https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/assets/file-format-support.html?lang=en#image-support-dynamic-media

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