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Jan 9, 2025 7:00 AM UTC
Solved

Video can't be added to dynamic media component

Issue Faced:

  • Video can't be added to dynamic media component.
  • Dynamic media component appears hidden when added to the page (visible in the content tree but not on the page).

Checked:

  • Confirmed that videos and related assets are published in 'video presets'.
  • Reviewed Image Preset.
  • Checked configuration for dynamic media.
EstebanBustamante
EstebanBustamanteAccepted solution
Adobe Champion and Community Advisor
Jan 9, 2025 1:28 PM UTC

Hi,

 

Are you saying that the component is on the page but it isn’t clickable because it’s not visually selectable? If that's the case, you can select it through the content tree using the wrench icon and then add the video there.

 

Hope this helps!

Esteban Bustamante

4 replies

EstebanBustamante
Adobe Champion and Community Advisor
EstebanBustamanteAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Jan 9, 2025 1:28 PM UTC

Hi,

 

Are you saying that the component is on the page but it isn’t clickable because it’s not visually selectable? If that's the case, you can select it through the content tree using the wrench icon and then add the video there.

 

Hope this helps!

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Esteban Bustamante
user13619Author
Jan 10, 2025 6:55 AM UTC

This not works..

thanks

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EstebanBustamante
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Jan 10, 2025 2:00 PM UTC

Can you confirm this is the issue you are facing? Maybe a screenshot can help to understand what you are asking

"Are you saying that the component is on the page but it isn’t clickable because it’s not visually selectable? "

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Esteban Bustamante
Shashi_Mulugu
Community Advisor and User Group Leader
Community Advisor and User Group Leader
Jan 10, 2025 6:06 AM UTC

@user13619 it should certainly be an issue with page policy.. allowed components.. did you check if you are using non proxy components instead of proxy components? Usually ootb components will be using hidden component groups..

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