unable to send email from dev1 but able to send mail from stage environment

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hello , I am not able to send mails from dev environment can anyone suggest how to do configurations in dev1.

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h_katariaAccepted solution

Community Advisor

If this is AEMaaCS, then you will also have to enable Advanced netowrking and accordingly adjust your Day CQ Mail service as mentioned here https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/networking/examples/email-service

Saravanan_Dharmaraj

Community Advisor

@alisyed1 Please check the below documentation to figure out whether dev1 Day CQ Mail service is configured properly or not. If yes, please tail the log and see whats the error.

https://experienceleague.adobe.com/en/docs/experience-manager-65/content/sites/administering/operations/notification

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Harwinder-singh

Community Advisor

@alisyed1 check if there is any custom configuration that you are using that is tied to the run modes. If yes, you might want to see if that configuration is getting applied for your dev1 environment.

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h_kataria

Accepted solution

Community Advisor

If this is AEMaaCS, then you will also have to enable Advanced netowrking and accordingly adjust your Day CQ Mail service as mentioned here https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/networking/examples/email-service

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kautuk_sahni

Adobe Employee

@alisyed1 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

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Kautuk Sahni

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