Unable to impersonate in AEM cloud author instance | Community
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Level 4
March 21, 2023
Solved

Unable to impersonate in AEM cloud author instance

  • March 21, 2023
  • 3 replies
  • 2050 views

Hi All,

 

Unable to impersonate in AEM cloud author instance. any idea what can be the issue here ?

 

 

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Best answer by Himanshu_Jain

Are you logged in as admin?Also check the user you are trying to impersonate exist in the user console of aem ( not cloud manager).

3 replies

Himanshu_Jain
Community Advisor
Himanshu_JainCommunity AdvisorAccepted solution
Community Advisor
March 21, 2023

Are you logged in as admin?Also check the user you are trying to impersonate exist in the user console of aem ( not cloud manager).

Himanshu Jain
Level 2
March 21, 2023

Please check the access of your "user". If you have logged in as an admin. Then you should be able to impersonate to any user.

 

Please check in another instance, to check if this is specific to your local instance or any instance where you are trying.

 

Thanks!

Level 4
March 23, 2023

Yeah ,  my user is in admin user group. or you referring to an admin user ?

Level 2
October 18, 2024

I have this issue too. the accepted solution is not a solution.

 

How can I impersonate a user in AEM Cloud?

Level 2
October 18, 2024

Solved!

Level 3
October 24, 2024

Hi,

 

How did you solve it?

I am unable to impersonate too. Got all rights as admin.

 

Thanks